Capture and Act on Customer Feedback
Address customer concerns before it’s too late.
Last month, your CSI scores took a hit from negative customer feedback. The issues could have been resolved before the customers took the OEM survey. You didn’t know there were issues because customers appeared satisfied with their experience. The OEM denied your bonuses and now you’re left to pick up the pieces.
Hear feedback from your customers before OEM surveys.
Receive valuable customer feedback from surveys that are part of your dispatch tags. The survey data is compiled and sent to you via online reports. Add advertisements and specials to help customers keep you top of mind.
What’s in it for me?
What’s in it for me?
Service Manager
Address complaints before they affect your CSI by providing customers an avenue to express feedback.
General Manager
Make the changes your customers demand in order to improve CSI scores and generate future business.
Contact us
What’s next
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