Beau Townsend Ford eContracting Testimonial
Chris York, Finance Manager
"Before eContracting, I can say it was a long process, it would have to transfer a lot of different hands. There was a lot of things that needed to be done. It did slow us down from getting funded. It slowed down the process for customers getting their account numbers, titles. It made the process a lot more laborious."
Justin Rash, IT Director
"Since we moved to Alliance eContracting, I think the biggest benefit is speed. It takes a lot less time to get the client in and out of the finance department, which is huge."
"With Alliance eContracting customers are spending 30 minutes in finance. The finance manager presents product and then from there presents your forms and transmits contract over for eContracting. It gets validated. It automatically selects your contract for you. You don't have to think about it. It knows which contract you need. And you go."
Chris York: "Customers really like the process. They're impressed when all they have to do is sign once, tap, tap, tap. They certainly like the idea of not having to walk out with a whole bunch of paper. They've got their documents on their phone before they leave our office."
Justin Rash: "My favorite part of the Alliance eContracting process is definitely how easy it is to use; how it all wraps together in a system, a paperless system. It's a critical piece to that system. And it just falls right into place where we already have everything digitally, now we can leverage that in our contracting process.
Chris York: "We've definitely seen an increase in money flow because it's happening much quicker. When we were doing paper documents before, it could be up to 10 days before we would actually receive funding. And now it can be within a few hours. Most of our lenders will fund in less than 24 hours.
Justin Rash: "Alliance eContracting gives us the ability for so much. We can do an entire deal now remotely. One signing process. It is one of the tools to launch us into the future of automotive retailing."